We are free to choose our response in any situation,
but in doing so, we choose the attendant consequence. "When
we pick up one end of the stick, we pick up the other."
Undoubtedly, there have been times in each of
our lives when we have picked up what we later felt was the
wrong stick. Our choices have brought consequences we would
rather have lived without. If we had the choice to make over
again, we would make it differently. We call these choices
mistakes, and they are the second thing that merits our deeper
thought.
The proactive approach to a mistake is to acknowledge
it instantly, correct it, and learn from it. This literally
turns a failure into a success.
"Success," said IBM founder T. J.
Watson, "is on the far side of failure."
But not to acknowledge a mistake, not to correct
it and learn from it, is a mistake of a different order. It
usually puts a person on a self-deceiving, self-justifying
path, often involving rationalization (rational lies) to self
and to others. This second mistake, this cover-up, empowers
the first, giving it disproportionate importance, and causes
far deeper injury to self.
It is not what others do or even our own mistakes
that hurt us the most; it is our response to those things.
Making and Keeping Commitments
At the very heart of our Circle of Influence
is our ability to make and keep commitments and promises.
The commitments we make to ourselves and to others, and our
integrity to those commitments, is the essence and clearest
manifestation of our pro-activity.
It is also the essence of our growth. Through
our human endowments of self-awareness and conscience, we
become conscious of areas of weakness, areas for improvement,
areas of talent that could be developed, areas that need to
be changed or eliminated from our lives. Then, as we recognize
and use our imagination and independent will to act on that
awareness -- making promises, setting goals, and being true
to them -- we build the strength of character, the being that
makes possible every other positive thing in our lives.
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